Terms and conditions of use

The terms and conditions of use of the Croatian Samo Savez (HSS) in relation to third parties are based on the following principles:

Transparency: HSS undertakes to base its relations with third parties on transparency. This includes providing clear information about its activities, policies and services, as well as being open about business processes and decision-making.

Service User Focus: HSS puts its service users as a priority in its relationships with third parties. Cooperation is directed towards fulfilling their needs, providing quality services and providing support to users.

Improvement of business processes: HSS strives for continuous improvement of business processes in order to ensure the efficiency and quality of its services. Collaboration with third parties may be aimed at identifying innovative practices and technologies that will improve HSS business processes.

Promptness in information (public reporting and publication): HSS undertakes to provide timely information to the public, service users and third parties about relevant information related to its activities. This includes regular reporting and publication of information on activities, achievements and changes within the HSS.

Professional competence and independence: HSS is committed to a high level of professionalism in its work and relations with third parties. Cooperation is based on expertise, knowledge and experience, with the aim of providing high-quality services. HSS maintains its independence and integrity in all relationships with third parties.

Verifiability: HSS supports transparency and verifiability in its activities. Provides access to relevant documents, data and information so that third parties can verify the validity and accuracy of information and assess compliance with regulations and standards.

Impartiality: HSS acts impartially in its dealings with third parties. Cooperation is based on balance, equal opportunities and fair treatment of all parties without discrimination or bias. HSS will ensure that all partners, suppliers or other third parties are treated equally and fairly in all aspects of cooperation.

Fair dealing: HSS is committed to fair dealing in all its dealings with third parties. This includes compliance with ethical standards, legal regulations and contractual obligations. HSS will adhere to high professional and moral standards and expects third parties it cooperates with to act in accordance with these principles.

Confidentiality of information: HSS will maintain the confidentiality of information obtained from third parties within the framework of cooperation. Information marked as confidential will be protected and will not be shared with other parties without the express consent of third parties, unless otherwise required by law.

Cancellation and termination of cooperation: HSS reserves the right to cancel or terminate cooperation with third parties in case of violation of these terms and rules, lack of compliance with regulations, non-compliance with agreed obligations or other relevant reasons. In the event of cancellation or termination, HSS will comply with applicable legal procedures and conditions previously agreed with third parties.

Please note that these terms and conditions of use can be adjusted and updated in accordance with needs and legal regulations. Any changes will be published on the HSS website or communicated directly to third parties to ensure transparency and consistency in dealings with them.